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HomeHome & GardenNewAir AH-500 Electric Fireplace Heater With Adjustable Thermostat |
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| Customer Reviews: | | Average Customer Review:
Write an online review and share your thoughts with other customers.
 doesnt heat enough Nov 19, 2009
doesnt heat enough and fed ex sucks,sent me a damaged unit not once but twice!
3 of 3 found the following review helpful:
 donnasfriend Aug 27, 2008
This is a powerhouse of a heater. It is totally enjoyable to sit in front of this at night and watch the "flames." There is no remote control with this particular heater and that was not made clear in the description. You should know that you can get this same heater with a remote control.
3 of 3 found the following review helpful:
Super Satisfied Jun 17, 2008
I ordered this product a few months ago and had some problems with it. I was contacted by a manager from Air & Water (the company that sold the fireplace) and he was very nice and assured me that the problem would be handled promptly and accurately, and so it was. Within in 2 weeks I received a new one that works beautifully, along with a prepaid label to return the defective one. I want to personally thank Adam for his kindness and professionalism. Great Product Great Customer Service
15 of 15 found the following review helpful:
 poor quality Apr 08, 2008
If 0 stars were available that would have been my selection!! The first one failed within an hour of setup. They talked me into a second one and sent a return label along with it. Opening the box and removing the "new" on, I found that it was at best a refurbished one. The holes for the leg screws were stripped, and it was filthy! I looked closely at the heating element, and it is probably a $20 gizzmo with a $3 fan. I will say that I have been refunded my money upon their receipt of both defective machines. I bought a Oxford model at Wal-Mart (buy online and ship-to-store at $0 shipping) and it arrived and is everything it was supposed to be and much nicer - and, it was about $70 less!!
16 of 17 found the following review helpful:
Puts out great heat, looks fantastic! Dec 20, 2007
I bought this heater during the worst blizzard in Colorado's history last year. I was living at 8500 feet elevation, in a wood frame house with inadequate insulation and inadequate central heat. The room I needed to heat was 16'x16' with 20' high ceilings, windows everywhere, and a loft area near the peaked roof. It did the job, I was amazed! It kept me warm all winter, even when we had 8' of snow outside (literally). I'm now down at a 'lower' elevation (5500 feet), in a smaller place, and it heats up my entire living room, kitchen and dining room really fast. Everyone comments on how cute it is, and how the fire looks so real.
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